Refund & Cancellation Policy

Milap is free right now

Milap is completely free to use. There are no paid plans, no subscriptions and no in-app purchases at the moment. We collect no payment information, so there is nothing to refund right now.

If we add paid plans later

If we ever add paid features, we will show the full price, billing cycle, renewal terms and how to cancel clearly before you pay. You will never be charged without your clear consent. This page will be updated before any payment is taken.

When a refund would apply

If paid plans are introduced, we would refund you when:

• You paid but the feature never activated.
• You were charged twice for the same thing.
• You cancelled but were still charged.
• The feature was down for 72+ hours on our side.
• You ask within 7 days and haven't used it.

When a refund would not apply

We would not refund if you used the feature and changed your mind, or if your account was removed for breaking our rules. We also never refund just because you didn't get a match — we can't guarantee matches.

Questions?

Write to us at support@milap.live.